Practical RCSAs and KRI Design

Become your institutions risk champion through a deep dive into RCSAs and KRIs design.

This practical and effective training-coaching programme is designed to guide risk champions to independently execute risk assessment exercises for their own activities and key processes.

Over this 3-day virtual event, participants will explore key skills needed for selection of relevant KRIs for effective monitoring, in line with best market practice in the financial industry. Led by operational risk expert’s Dr Ariane Chapelle and David Lannoy, participants will learn the necessary tools to create and facilitate successful RCSA workshops and how these provide real business value.

Practical, interactive, participant-led workshops will demonstrate these theories when applied to real-life examples, creating an environment to share experiences, discuss key challenges, and gain insight into how to create more efficient and impactful reporting and action plans.

What will you learn?
  • Necessary components to prepare for risk assessment workshops
  • How to successfully run risk assessment workshops
  • Deliver an efficient report in RCSA and populate a risk register
  • Documentation and evidence needed to inform risk assessments
  • Skills to identify and design relevant KRIs from RCSAs
Who should attend

Relevant departments may include but are not limited to:

  • Heads of operational risk
  • Enterprise risk managers
  • Operational risk managers
  • Operations managers
  • Internal auditors
  • Compliance officers
  • Consultants
  • Regulators
Pricing Options

We offer flexible pricing options for this course:

  • Early bird rates 

  • Group rate

  • Enterprise rates

  • Visit registration page for further information

  • Subscribe to receive Risk Training updates and avoid missing out on additional savings

In-house option
Would you like this course delivered to your team in-house? 

We adjust agenda to your specific needs and run the course at the time that suits you.

Your team and organisation will benefit from:

  • Expertise

  • Customisation

  • Efficiency and convenience 

  • Cost-effectiveness


Dr. Ariane Chapelle

Managing partner

Chapelle | Risk management advisory, training, insights

Dr. Ariane Chapelle, is Honorary Reader at University College London and is an internationally recognised trainer and consultant in Risk. She teaches at UCL 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk..

In 2019, the firm received the Award for ‘Outstanding Achievement in the Year in Operational Risk’. She published at Wiley Finance Series the textbook Operational Risk Management: Best Practices in the Financial Services Industry, in December 2018 that rapidly became the No.1 best seller in its field and is now translated in French by Pearson France. In 2020, the book got elected “Book of the Year” by

Dr. Chapelle founded and runs her adivsory and training practice in risk management, serving all sizes of financial organisations and international institutions, including central banks and UN agencies. She is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in internal audit, credit risk and investment risk. She has been active in operational risk management since 2000 and was formerly head of operational risk management at ING Group and Lloyds Banking Group.

David Lannoy

Associate director

Chapelle Consulting

David Lannoy has a vast experience in Risk Management gained in 15 years of working in various sectors of industry such as transport, finance and telecommunication. His achievements include: developing an Enterprise Risk Management approach in a technology firm providing payment services; bringing operational risk management and business continuity to a higher level in financial companies; implementing criminal risk assessment and terrorist threat assessment for the public sector, designing and facilitating RCSA workshops in entreprise-wide projects.

David holds a Master degree in Political Sciences, Certificates from high-profile Risk Management courses. He has been admitted to join The Institute of Risk Management in London as a Specialist Member and has also become Certified ISO 31000 Risk Manager and Certified ISO 31000 Lead Trainer. He is a regular guest lecturer and master thesis supervisor at the HEG Geneva School of Business Administration and contributes to professional publications.

Live Virtual training courses


Our live virtual training courses have been designed to engage and inspire you. Much more than a webinar, our approach includes:

  • Technical content compressed into 60-minute interactive sessions and spread out over two, three or four days

  • Facilitated collaboration including Q&A, interactive polling and group workshops

  • Live interaction with subject matter experts – get your questions answered in real time

  • Receive comprehensive course materials and supporting content from to reinforce your learning

  • Stay connected with other learners and extend your network by joining our dedicated LinkedIn group for course participants