Claire Shelswell

Head of compliance for global markets, global banking and custody services

HSBC Australia

Claire Shelswell is a French and Australian national with 20+ years’ experience in global institutional banks, working in many risk focussed areas. More recently Claire has chosen Compliance to be her ‘home’ and is enjoying the challenges brought daily by navigating the grey areas of the law. Claire is currently Head of compliance for Global Markets, Global Banking and Custody Services at HSBC Australia.

John Gallagher

Head of global regulation


John is the Head of Global Regulation at QIC and is responsible for ensuring that QIC understands and manages the regulations that impact business activities in a number of different countries including Australia, the USA, Europe, and in Asia.  He has more than 20 years’ experience working in senior governance, risk and compliance roles for two of Australia’s most respected funds management organisations; QIC and Perpetual.   Over this time he has demonstrated a track record of building best-practice GRC frameworks, teams and strong risk cultures.  John holds a Bachelor of Laws (Hons) and a Graduate Diploma in Applied Finance and Investment, and is a Certified Fraud Examiner and an alumni of the Asialink Leaders Program.

Rhiannon Richardson

Business lead

National Australia Bank

Rhiannon Richardson has worked in Governance, Risk and Compliance roles over the past 19 years in Australia, the US and 12 Pacific Island countries.   Rhiannon is currently the Business Lead for Project Maize, responsible for designing standalone frameworks, policies and processes for MLC (part of NAB) for Risk, Company Secretariat, Compliance and Legal.  Rhiannon’s roles have included consulting and leadership roles with Marsh Risk Consulting, PwC, ANZ and NAB.  Rhiannon was involved in the development of ANZ’s operational risk measurement and management framework and then went on to implement this framework across 2 Australian Businesses and 12 Pacific countries.  Rhiannon then moved to NAB where she was able to observe the similarities and differences of two bank’s approaches to implement an operational risk framework – specifically, what worked and what didn’t.


Dominic Keh

Director, head of enterprise risk management

BlackRock Australia

Dominic Keh, Director, is a member of BlackRock's Risk and Quantitative Analysis Group.  He is the Head of Enterprise Risk for Australia; the Regional Co-head of Enterprise Risk for AsiaPacific; and the RQA Regulatory Risk Lead for AsiaPacific.   He is primarily responsible for adapting the firm's enterprise risk framework to the AsiaPacific businesses, and leading the regional enterprise risk team.   Together with his co-lead, his duties include: assessing the risk profile of entities and business functions for the region; overseeing Operating Event Management; and leading risk reviews.  
Mr Keh's service with the firm dates back to 2010.   Prior to joining BlackRock, he held senior risk management and audit roles at Thames River Capital (a UK investment manager) and Deutsche Bank (London).   Mr Keh began his career in public accounting for KPMG and Arthur Andersen, working in their financial service audit departments.

Emma Murphy

Head of risk, compliance and remediation

Suncorp Group

Emma Murphy is the Head of Risk, Compliance and Remediation for the Customer Marketplace at Suncorp Group.  Emma has over 25 years’ experience in Financial Services that includes over 20 year in Markets (working for JP Morgan in London and the US, and in Australia for companies including ANZ and Macquarie Bank) and over 15 years leading 1st and 2nd line risk teams.   Emma holds a Masters in Financial Management, a Post Grad Certificate in Operational Risk and is currently studying for the Post Grad Certificate in the Psychology of Risk

Outside of work, Emma has been volunteering for the Sister2sister Foundation for 6 years – a charity that supports some of Australia’s most marginalised, at risk teenage girls

Joanna Faux

Head of operational risk management, Asia pac


Responsible for ORM in Asia Pac, covering 4 offices, and 10+ markets.


Optiver is a leading global electronic market maker, focused on pricing, execution and risk management. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies

Previously Managing Director, Finance, Asia Pacific Citibank

  • Co-Head-  Product Control  Asia Pacific
  • Responsible for Product Control in 12 countries 200+ staff.  Supporting the Markets business, as well trading or derivative activities in the Private and Consumer Banks.  
  • 23 years with Citibank in a range of roles, including CFO of Citibank Trinidad and Tobago, Barbados, Bahamas and the Eastern Caribbean
  • Prior to that, 2 years with Macquarie Bank, and 6 years with Coopers & Lybrand (now PWC), including offshore posting.
  • 25+ years Financial Markets experience.
  • Australian Chartered Accountant, Finsia Fellow, BBus (accounting)
Anthony Rizzo

Senior principal, governance, risk and compliance leader - enterprise risk


Anthony Rizzo is a Senior Principal at Mercer.  In his role as Governance, Risk and Compliance Leader for the Enterprise Risk function, Anthony is responsible for developing, implementing and managing the Enterprise Risk Management framework which supports the key strategies and activities of the organisation. He is based in Sydney.

Prior to joining Mercer in June 2015, Anthony brings over 33 years’ experience across the domestic and international banking and financial services sector and is highly regarded in areas of operational risk management frameworks and governance where he has held roles spanning 15 years with State Street, JP Morgan and Commonwealth Bank of Australia.  His experience includes operational risk coverage of end-to-end aspects in businesses such as global custody, global financial markets, institutional lending, structured finance and private banking across the Americas, Europe and the Asia Pacific. Anthony’s experience and capability has helped drive advancements of risk management frameworks and advice across the organisations he has worked for during time spent in the various global locations.