Agenda

Agenda

Essentials of Operational Risk, Australia | Agenda

08:4509:00

Registration

08:45 - 09:00

09:0010:00

Governing, creating and implementing an op risk framework

09:00 - 10:00

  • Designing effective op risk governance:
    • Common risk language
    • Risk management steering committees
    • Linkage to policy framework
      • Building blocks for information security risk
    • Roles and responsibilities across the board
  • Getting governance right and implementing a proper 1st, 2nd and 3rd LOD
  • Non-financial risk, enterprise risk & op risk – differences and similarities
  • Challenges and opportunities for op risk frameworks
Joanna Faux

Head of operational risk management, Asia pac

Optiver

Responsible for ORM in Asia Pac, covering 4 offices, and 10+ markets.

Optiver

Optiver is a leading global electronic market maker, focused on pricing, execution and risk management. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies

Previously Managing Director, Finance, Asia Pacific Citibank

  • Co-Head-  Product Control  Asia Pacific
  • Responsible for Product Control in 12 countries 200+ staff.  Supporting the Markets business, as well trading or derivative activities in the Private and Consumer Banks.  
  • 23 years with Citibank in a range of roles, including CFO of Citibank Trinidad and Tobago, Barbados, Bahamas and the Eastern Caribbean
  • Prior to that, 2 years with Macquarie Bank, and 6 years with Coopers & Lybrand (now PWC), including offshore posting.
  • 25+ years Financial Markets experience.
  • Australian Chartered Accountant, Finsia Fellow, BBus (accounting)

10:0010:15

Morning break

10:00 - 10:15

10:1511:15

Control and KRIs

10:15 - 11:15

  • External environment – why the focus on controls and KRIs
  • How controls and KRIs can support/reference corporate strategy
  • The characteristics/design of good controls and KRIs (and common pitfalls)
  • How to leverage existing data and processes 
  • Connecting the dots to see a bigger picture
  • How controls and KRIs support culture and conduct
David Clarke

Chief Risk Officer

QIC

David leads the Risk Management division which covers Risk, Global Regulation and WHS, and is QIC's Chief Risk Officer. He is responsible for QIC’s enterprise and strategic Risk Management Framework (RMF). David’s team provides services to and monitors all investment teams and business divisions across QIC.

David is a member of QIC’s Executive Committee and participates at QIC’s Board, Audit Committee and Risk Committee. He is the Chair of QIC’s Risk & Valuations Sub-Committee, the WHS Committee and several Working Groups and Steering Committees.

David is also a Director with QIC’s wholly owned subsidiary, QIC European Investment Services Limited (QEIS UK) and a number of QIC's wholly owned U.S and Australian subsidiaries. He reports directly to the CEO and meets regularly with the Chairs of the QIC and QEIS Boards and Chair of the Risk Committee.

David was admitted as a barrister and solicitor of the Supreme Courts of Queensland, New South Wales and Victoria (as well as the High Court of Australia) in 1998.

David joined QIC in 2007 and previously worked in the corporate and financial services divisions of Clayton Utz in Sydney, and Linklaters in London and Tokyo, followed by four years in the Financial Services Group of Macquarie Bank in Sydney.

11:1511:15

End of day 1

11:15 - 11:16

08:4509:00

Registration

08:45 - 09:00

09:0010:00

The link between op risk and regulatory compliance

09:00 - 10:00

  • Non-Financial risks – a definition
  • Trends and challenges 
  • How can compliance and Ops risk be successful together
Claire Shelswell

Head of compliance for global markets, global banking and custody services

HSBC Australia

Claire Shelswell is a French and Australian national with 20+ years’ experience in global institutional banks, working in many risk focussed areas. More recently Claire has chosen Compliance to be her ‘home’ and is enjoying the challenges brought daily by navigating the grey areas of the law. Claire is currently Head of compliance for Global Markets, Global Banking and Custody Services at HSBC Australia.

10:0010:15

Morning break

10:00 - 10:15

10:1511:15

Risk appetite

10:15 - 11:15

  • Definitions: Appetite vs. Tolerance?
  • How do ‘Risk Appetite Statements’ differ? What do they look like?
  • Who should own the risk appetite? 
  • How can you utilise risk appetite to drive forward business strategy and decisions?
  • Where does the risk appetite fit within the broader operational risk framework?
  • Key Indicators – Monitoring and Governance.
Erik Haggstrom

Executive Director

EK Global Consulting

Erik is an executive director with EK Global Consulting, a company that specialises in helping organisations to succeed and grow through outstanding governance, risk management and compliance. He has more than 20 years experience in CRO, COO and Head of Compliance roles at private wealth managers, asset managers and institutional banks in Australia, Europe and the U.S.  Erik has a Bachelor of Science and Bachelor of Commerce from the Australian National University. He has been a member of the Chartered Accountants (Australia and New Zealand) since 1998.

11:1511:15

End of day 2

11:15 - 11:16

08:4509:00

Registration

08:45 - 09:00

09:0010:00

Part 1: Examining the royal commission and assessing best practice for risk culture and remuneration

09:00 - 10:00

  • Problems at the heart of the misconduct
  • What is risk culture, how can I embed it throughout my organisation and how can I measure it?
  • Remuneration, challenges, and future changes in remuneration practices
  • Conduct risk – what is it, and how can I build an effective conduct risk framework?
David Clarke

Chief Risk Officer

QIC

David leads the Risk Management division which covers Risk, Global Regulation and WHS, and is QIC's Chief Risk Officer. He is responsible for QIC’s enterprise and strategic Risk Management Framework (RMF). David’s team provides services to and monitors all investment teams and business divisions across QIC.

David is a member of QIC’s Executive Committee and participates at QIC’s Board, Audit Committee and Risk Committee. He is the Chair of QIC’s Risk & Valuations Sub-Committee, the WHS Committee and several Working Groups and Steering Committees.

David is also a Director with QIC’s wholly owned subsidiary, QIC European Investment Services Limited (QEIS UK) and a number of QIC's wholly owned U.S and Australian subsidiaries. He reports directly to the CEO and meets regularly with the Chairs of the QIC and QEIS Boards and Chair of the Risk Committee.

David was admitted as a barrister and solicitor of the Supreme Courts of Queensland, New South Wales and Victoria (as well as the High Court of Australia) in 1998.

David joined QIC in 2007 and previously worked in the corporate and financial services divisions of Clayton Utz in Sydney, and Linklaters in London and Tokyo, followed by four years in the Financial Services Group of Macquarie Bank in Sydney.

10:0010:15

Morning break

10:00 - 10:15

10:1511:15

Part 2 : Examining the royal commission and assessing best practice for risk culture and remuneration

10:15 - 11:15

  • How to define, understand and measure risk culture
  • Ahead of the broader roll out of BEAR in Australia, what can organisations learn from the UK Senior Managers and Certification Regime?
  • Case study: How to build an effective compliance assurance and monitoring program
  • How has the Royal Commission impacted risk and compliance professionals and what does the future risk and compliance professional look like?
David Clarke

Chief Risk Officer

QIC

David leads the Risk Management division which covers Risk, Global Regulation and WHS, and is QIC's Chief Risk Officer. He is responsible for QIC’s enterprise and strategic Risk Management Framework (RMF). David’s team provides services to and monitors all investment teams and business divisions across QIC.

David is a member of QIC’s Executive Committee and participates at QIC’s Board, Audit Committee and Risk Committee. He is the Chair of QIC’s Risk & Valuations Sub-Committee, the WHS Committee and several Working Groups and Steering Committees.

David is also a Director with QIC’s wholly owned subsidiary, QIC European Investment Services Limited (QEIS UK) and a number of QIC's wholly owned U.S and Australian subsidiaries. He reports directly to the CEO and meets regularly with the Chairs of the QIC and QEIS Boards and Chair of the Risk Committee.

David was admitted as a barrister and solicitor of the Supreme Courts of Queensland, New South Wales and Victoria (as well as the High Court of Australia) in 1998.

David joined QIC in 2007 and previously worked in the corporate and financial services divisions of Clayton Utz in Sydney, and Linklaters in London and Tokyo, followed by four years in the Financial Services Group of Macquarie Bank in Sydney.

11:1511:15

End of day 3

11:15 - 11:16

08:4509:00

Registration

08:45 - 09:00

09:0010:00

The role of op risk in cyber security risk

09:00 - 10:00

With the advancement of technology cyber-attacks on financial institutions have been one of the most problematic issues for enterprises. Though investing on technologies can effectively prevent large numbers of cyber risk attacks, however, some incidents will escalate into significant business crises. Even with well-documented response plans, few organizations are sufficiently prepared. Because the threat landscape changes rapidly, responses cannot be perfectly scripted.

Here in this session we will simulate a real life cyber risk attack. Midway during the exercise, there will be an added challenge. This will test Operational Risk Heads and Managers in groups will be asked to actively think on their feet and come up with a plan to counter these challenges. Group leaders will present all findings on stage.
 

David Clarke

Chief Risk Officer

QIC

David leads the Risk Management division which covers Risk, Global Regulation and WHS, and is QIC's Chief Risk Officer. He is responsible for QIC’s enterprise and strategic Risk Management Framework (RMF). David’s team provides services to and monitors all investment teams and business divisions across QIC.

David is a member of QIC’s Executive Committee and participates at QIC’s Board, Audit Committee and Risk Committee. He is the Chair of QIC’s Risk & Valuations Sub-Committee, the WHS Committee and several Working Groups and Steering Committees.

David is also a Director with QIC’s wholly owned subsidiary, QIC European Investment Services Limited (QEIS UK) and a number of QIC's wholly owned U.S and Australian subsidiaries. He reports directly to the CEO and meets regularly with the Chairs of the QIC and QEIS Boards and Chair of the Risk Committee.

David was admitted as a barrister and solicitor of the Supreme Courts of Queensland, New South Wales and Victoria (as well as the High Court of Australia) in 1998.

David joined QIC in 2007 and previously worked in the corporate and financial services divisions of Clayton Utz in Sydney, and Linklaters in London and Tokyo, followed by four years in the Financial Services Group of Macquarie Bank in Sydney.

10:0010:15

Morning break

10:00 - 10:15

10:1511:15

The geopolitical risks in 2020

10:15 - 11:15

  • The current concerns
  • Definition of geopolitical risks
  • Impact on business
  • Assessment and quantification
  • Risk mitigating techniques
  • Regulatory guideline
  • Case study
David Clarke

Chief Risk Officer

QIC

David leads the Risk Management division which covers Risk, Global Regulation and WHS, and is QIC's Chief Risk Officer. He is responsible for QIC’s enterprise and strategic Risk Management Framework (RMF). David’s team provides services to and monitors all investment teams and business divisions across QIC.

David is a member of QIC’s Executive Committee and participates at QIC’s Board, Audit Committee and Risk Committee. He is the Chair of QIC’s Risk & Valuations Sub-Committee, the WHS Committee and several Working Groups and Steering Committees.

David is also a Director with QIC’s wholly owned subsidiary, QIC European Investment Services Limited (QEIS UK) and a number of QIC's wholly owned U.S and Australian subsidiaries. He reports directly to the CEO and meets regularly with the Chairs of the QIC and QEIS Boards and Chair of the Risk Committee.

David was admitted as a barrister and solicitor of the Supreme Courts of Queensland, New South Wales and Victoria (as well as the High Court of Australia) in 1998.

David joined QIC in 2007 and previously worked in the corporate and financial services divisions of Clayton Utz in Sydney, and Linklaters in London and Tokyo, followed by four years in the Financial Services Group of Macquarie Bank in Sydney.

11:1511:15

End of training course

11:15 - 11:16