Essentials of Operational Risk Australia

This two day training course will examine the key elements of an operational risk management framework and provide guidance on how these elements can be built upon to achieve a more comprehensive and efficient framework.


Essentials of Operational Risk

13-14 November 2019 | Sydney, Australia


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This training programme will provide delegates with a new or improved understanding of operational risk management, providing case studies and knowledge from a wide range of speakers from different companies and industries. Sessions will cover; governing and implementing an op risk framework, Risk Appetite, RCSA’s and KRIs. Topical areas of op risk will also be considered including cyber security, conduct risk and fraud.

Who Should Attend

This course is primarily aimed at those working within the operational risk function in the banking industry however, Risk Training welcomes anyone who would benefit from this training. Specific job titles may include but are not limited to:

  • Operational Risk
  • Compliance
  • Enterprise Risk
  • Internal Audit
  • Non-Financial Risk Management
  • Governance
Learning Outcomes:
  • Best practice approaches to governing, creating and implementing an operational risk framework
  • A new or improved understanding of KRI governance and reporting
  • Variations of RCSA’s and how you can combat potential biases
  • Methods for op risk quantification and defining risk scenarios
  • Where and how to instil risk culture in your organisation and manage conduct risk
  • How to best combat fraud and financial crime with the correct systems and controls

Joanna Faux

head of operational risk management, Asia pac


Responsible for ORM in Asia Pac, covering 4 offices, and 10+ markets.


Optiver is a leading global electronic market maker, focused on pricing, execution and risk management. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies

Previously Managing Director, Finance, Asia Pacific Citibank

  • Co-Head-  Product Control  Asia Pacific
  • Responsible for Product Control in 12 countries 200+ staff.  Supporting the Markets business, as well trading or derivative activities in the Private and Consumer Banks.  
  • 23 years with Citibank in a range of roles, including CFO of Citibank Trinidad and Tobago, Barbados, Bahamas and the Eastern Caribbean
  • Prior to that, 2 years with Macquarie Bank, and 6 years with Coopers & Lybrand (now PWC), including offshore posting.
  • 25+ years Financial Markets experience.
  • Australian Chartered Accountant, Finsia Fellow, BBus (accounting)
Rhiannon Richardson

Business lead

National Australia Bank

Rhiannon Richardson has worked in Governance, Risk and Compliance roles over the past 19 years in Australia, the US and 12 Pacific Island countries.   Rhiannon is currently the Business Lead for Project Maize, responsible for designing standalone frameworks, policies and processes for MLC (part of NAB) for Risk, Company Secretariat, Compliance and Legal.  Rhiannon’s roles have included consulting and leadership roles with Marsh Risk Consulting, PwC, ANZ and NAB.  Rhiannon was involved in the development of ANZ’s operational risk measurement and management framework and then went on to implement this framework across 2 Australian Businesses and 12 Pacific countries.  Rhiannon then moved to NAB where she was able to observe the similarities and differences of two bank’s approaches to implement an operational risk framework – specifically, what worked and what didn’t.


Group Discussion