Elena Pykhova


The Op Risk Company

Elena Pykhova is an operational risk executive specializing in strategy, design and implementation of firm-wide operational risk frameworks, based in London, UK. She is an experienced operational risk trainer, running public and in-house training courses in the UK and internationally for the world-leading venues such as the London Stock Exchange Academy. Elena is a thought leader, influencer and founder of a think tank, Best Practice Operational Risk Forum. She is the Chair of the Operational Risk Expert Panel for the Association of Foreign Banks and the former Director for Education at the Institute of Operational Risk. Passionate about the discipline, Elena founded her training and consulting practice after 20 years of experience in senior roles at Fortune 500 companies.



Gus Ortega

Head of Operational Risk


Gus Ortega is an accomplished risk management executive with over 20 years of work experience for multi-national global financial institutions. He is currently the Vice President, Head of Technology, Innovation and Operations risk management at Voya Financial. Prior to joining Voya Financial, Gus was the Head of Operational Risk Management at AIG directly responsible for the global Operational Risk program including Business Continuity and Third-Party Risk Governance and Oversight.

Gus also held various senior risk positions at UBS Investment Bank, Dresdner Bank and Morgan Stanley throughout his 20 years of work experience in the industry. He is an active advocate for Operational Risk Management and most recently was the keynote speaker at the World Bank Operational Risk Workshop in Washington D.C., Gus is also the co-author of The Fundamentals of Operational Risk for Insurers, a Risk.net book published in 2017.

Tynan Beresford-Wylie

Senior Manager


Tynan is a Senior Manager at Ernst & Young LLP and has over 12 years of experience serving global financial services organizations. His primary focus has been designing, mobilizing and assisting in large-scale transformation and managing service programs in Third Party Risk Management, AML and FATCA/CRS.