Agenda

Agenda

December Virtual Agenda

Agenda timing is in GMT
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Session one - 2pm GMT/ 9am EST
Session two - 3.15pm GMT/ 10.15am EST
End - 4.15pm GMT/ 11.15am EST
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14:0015:00

Building an ORM framework

15:15 - 16:15

  • Governance of operational risk
  • Relationship between 1st and 2nd lines of defence
  • Creating an integrated approach to operational risk
  • Challenges and opportunities for ORM frameworks
Gus Ortega

Head of Operational Risk

VOYA FINANCIAL

Gus Ortega is an accomplished risk management executive with over 20 years of work experience for multi-national global financial institutions. He is currently the Vice President, Head of Technology, Innovation and Operations risk management at Voya Financial. Prior to joining Voya Financial, Gus was the Head of Operational Risk Management at AIG directly responsible for the global Operational Risk program including Business Continuity and Third-Party Risk Governance and Oversight.

Gus also held various senior risk positions at UBS Investment Bank, Dresdner Bank and Morgan Stanley throughout his 20 years of work experience in the industry. He is an active advocate for Operational Risk Management and most recently was the keynote speaker at the World Bank Operational Risk Workshop in Washington D.C., Gus is also the co-author of The Fundamentals of Operational Risk for Insurers, a Risk.net book published in 2017.

15:0015:15

Break

15:00 - 15:15

15:1516:15

Lessons learned during COVID-19

15:15 - 16:15

  • Operational risk priorities and focus: changed during the pandemic?
  • Risks and opportunities: key areas of focus
  • Control environment: which controls have weakened?
  • Three things that differentiated winning operational risk teams
  • Return to new normal: what next?
Elena Pykhova

Director

The Op Risk Company

Elena Pykhova is an operational risk executive specializing in strategy, design and implementation of firm-wide operational risk frameworks, based in London, UK. She is an experienced operational risk trainer, running public and in-house training courses in the UK and internationally for the world-leading venues such as the London Stock Exchange Academy. Elena is a thought leader, influencer and founder of a think tank, Best Practice Operational Risk Forum. She is the Chair of the Operational Risk Expert Panel for the Association of Foreign Banks and the former Director for Education at the Institute of Operational Risk. Passionate about the discipline, Elena founded her training and consulting practice after 20 years of experience in senior roles at Fortune 500 companies.

 

 

14:0015:00

Understanding risk culture

14:00 - 15:00

  • What does a good risk culture look like?
  • Risk culture framework?
  • Internal and external factors affecting risk culture
  • Effective tools for managing and assessing risk culture
  • An integrated approach to risk culture change
Elena Pykhova

Director

The Op Risk Company

Elena Pykhova is an operational risk executive specializing in strategy, design and implementation of firm-wide operational risk frameworks, based in London, UK. She is an experienced operational risk trainer, running public and in-house training courses in the UK and internationally for the world-leading venues such as the London Stock Exchange Academy. Elena is a thought leader, influencer and founder of a think tank, Best Practice Operational Risk Forum. She is the Chair of the Operational Risk Expert Panel for the Association of Foreign Banks and the former Director for Education at the Institute of Operational Risk. Passionate about the discipline, Elena founded her training and consulting practice after 20 years of experience in senior roles at Fortune 500 companies.

 

 

15:0015:15

Break

15:00 - 15:15

15:1516:15

Assessing your risk appetite

15:15 - 16:15

  • Definitions and governance
  • How to assess your risk appetite and the factors affecting it
  • Understanding what your risk profile is against your risk appetite
  • Quantifying qualitative operational risk
  • How to utilise risk appetite to drive forward business strategy and decisions
Elena Pykhova

Director

The Op Risk Company

Elena Pykhova is an operational risk executive specializing in strategy, design and implementation of firm-wide operational risk frameworks, based in London, UK. She is an experienced operational risk trainer, running public and in-house training courses in the UK and internationally for the world-leading venues such as the London Stock Exchange Academy. Elena is a thought leader, influencer and founder of a think tank, Best Practice Operational Risk Forum. She is the Chair of the Operational Risk Expert Panel for the Association of Foreign Banks and the former Director for Education at the Institute of Operational Risk. Passionate about the discipline, Elena founded her training and consulting practice after 20 years of experience in senior roles at Fortune 500 companies.

 

 

14:0015:00

Data compromise

14:00 - 15:00

  • Protecting data from external malicious attacks
  • Controls to prevent mismanagement or mislaying of data internally
  • Operational and reputational risk
  • Compliance with legislation – BCBS 239, MiFID II, CCAR

15:0015:15

Break

15:00 - 15:15

15:1516:15

Cyber security and cyber risk

15:15 - 16:15

  • Where do cyber security and operational risk management meet?
  • How do cyber security and cyber risk affect one another?
  • Aligning operational risk and cyber security processes
  • Managing risks associated with AI

14:0015:00

Third party risk management

14:00 - 15:00

  • Third party risk management cycle
  • Indicating key third party management risks
  • Internal vs. external outsourcing
  • Risk assessment, effective controls, best practices
Tynan Beresford-Wylie

Senior Manager

EY

Tynan is a Senior Manager at Ernst & Young LLP and has over 12 years of experience serving global financial services organizations. His primary focus has been designing, mobilizing and assisting in large-scale transformation and managing service programs in Third Party Risk Management, AML and FATCA/CRS.

15:0015:15

Break

15:00 - 15:15

15:1516:15

Operational resilience

15:15 - 16:15

  • Understanding regulatory requirements
  • Operational resilience vs. business continuity management
  • Determining impact tolerance
  • Establishing appropriate crisis management

16:1516:15

End of course

16:15 - 16:16