Agenda

Agenda

September Virtual Agenda

Agenda timing is in BST
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Session one - 2pm BST/ 9am EDT
Session two - 3.15pm BST/ 10.15am EDT
End - 4.15pm BST/ 11.15am EDT
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14:0015:00

Importance of nonfinancial risk

15:15 - 16:15

  • The coalescence of nonfinancial risks and how to manage it
  • Increasing overall nonfinancial risk profile
  • Relationship between risk types
  • Ensuring compliance to guidelines
  • Looking at operational risk going forward

15:0015:15

Break

15:00 - 15:15

15:1516:15

Building an ORM framework

15:15 - 16:15

  • Governance of operational risk
  • Understanding the losses that can occur
  • Relationship between 1st and 2nd lines of defence
  • Business value of ORM
  • Creating an integrated approach to operational risk
  • Challenges and opportunities for ORM frameworks
Jeremy Holmes

Director, advisory & oversight, GRM operational risk, corporate functions

RBC

Jeremy is Director, Operational Risk, Corporate Functions at RBC.  Within his current role, Jeremy is responsible for providing Oversight and Challenge to RBC’s Technology and Operations, Human Resources, Finance, Group Risk Management, Compliance, AML, Internal Audit and a collection of units within the CAO globally.  Jeremy has 20 years of financial industry experience, including 7 years in reporting and oversight roles in the CAMLO office of RBC, 5 years as an Operational Risk Advisor at TD and RBC, and 3 years in Internal Audit at TD Financial Group.   His team has successfully rolled out a Program Maturity Assessment across the Corporate Functions at RBC to objectively evaluate the breadth and maturity of the Operational Risk Program in each unit, thereby allowing management and the lines of business the ability to understand the level of embeddedness of the Operational Risk Management program in Corporate Functions.


14:0015:00

Lessons learned during COVID-19

14:00 - 15:00

  • Operational risk priorities and focus: changed during the pandemic?
  • Risk and opportunities: key areas of focus
  • Control environment: which controls have weakened?
  • Three things that differentiated winning operational risk teams
  • Return to new normal: What next?
Elena Pykhova

Director

The Op Risk Company

Elena Pykhova is a Director at the Institute of Operational Risk responsible for the Institute's educational portfolio. As founder of her own consultancy company, Elena has been working with many international institutions to deliver practical solutions in Operational Risk Management. She has over 20 years experience in the financial services industry, and her former roles include Head of Global Internal Control, American Express Bank, Group Head of Operational Risk, Private Bank at Standard Chartered Bank, Group Head of Operational Risk at VTB Capital and advisor to the Head of Operational Risk, Deutsche Bank.
Elena is an experienced and respected Operational Risk trainer. She runs public and in-house training courses in the UK and internationally, and delivers Operational risk executive master classes at Cambridge and Oxford Universities. She has trained hundreds of senior executives of different nationalities over the recent years.
Elena is a member of the Council of the Association of Foreign Banks and Chair of the Operational Risk Committee. She organises and leads monthly meetings on the topics of interest, oversees working groups and committee papers on 'good practices'. She is a frequent speaker at conferences and writes articles for various magazines.

 

 

15:0015:15

Break

15:00 - 15:15

15:1516:15

Understanding risk culture

15:15 - 16:15

  • What does a good risk culture look like?
  • Risk culture framework
  • Internal and external factors affecting risk culture
  • Effective tools for managing and assessing risk culture
  • An integrated approach to risk culture change

14:0015:00

Assessing your risk appetite

14:00 - 15:00

  • Definitions and governance
  • How to assess your risk appetite and the factors affecting it
  • Understanding what your risk profile is against your risk appetite
  • Quantifying qualitative operational risk
  • How to utilise risk appetite to drive forward business strategy and decisions

15:0015:15

Break

15:00 - 15:15

15:1516:15

Cyber security and cyber risk

15:15 - 16:15

  • Introduction to cyber security
  • Where do cyber security and operational risk management meet?
  • How do cyber security and cyber risk affect one another?
  • Aligning operational risk and cyber security processes
  • Managing risk associated with AI
Jody Westby

CEO

Global Cyber Risk LLC

Under Ms. Westby’s leadership, Global Cyber Risk LLC has developed an international reputation as a boutique firm that provides first-tier advisory and technical services to corporations and non-profit organizations, focusing on cyber risk assessments, incident response planning, cyber governance, and digital inventories and data mapping. She also serves as Adjunct Professor at Georgia Institute of Technology’s School of Computer Science. Ms. Westby chairs the American Bar Association’s Privacy & Computer Crime Committee, is co-chair of the ABA’s Cybercrime Committee, and is serving her fourth term on the ABA President’s Cybersecurity Legal Task Force. Ms. Westby speaks globally and is the author of several books and articles on cybersecurity, privacy, and cyber risk management. She is a professional blogger for Forbes and authors a regular column on cybersecurity issues for Leader’s Edge magazine. She graduated magna cum laude from Georgetown University Law School and is a member of the Order of the Coif, American Bar Foundation, and Cosmos Club.

16:1516:15

End of day three

16:15 - 16:16


14:0015:00

Third party risk management

14:00 - 15:00

  • Third party risk management cycle
  • Indicating key third party management risks
  • Reliance on vendors to provide services
  • Focusing on third parties posing the greatest risks
  • Internal vs external outsourcing
  • Risk assessment, effective controls, best practices
Matthew Moog

Principal

Ernst & Young

Having been with EY for over 17 years, Matthew is the EY Global Third-Party Risk Leader in Financial Services.

His role has afforded him the opportunity to grow and develop EY people, services and the EY brand within the market on a global scale.

He has led multi-year global transformations for some of the organization’s largest clients and is currently leading disruptive efforts within the marketplace around collaboration and Managed Services.

Matthew received a BS in Management from Rensselaer Polytechnic Institute.

How Matthew is building a better working world

“As a leader of the Third-party Risk Management (TPRM) services, we live our values daily. More specifically, in my role as a global leader, we have a big focus on strengthening the EY brand globally while empowering EY efforts locally. We truly operate as a global organization and routinely provide mobility opportunities to integrate the teams globally. In addition, we are leading disruptive efforts in the TPRM space; changing the way financial services organizations execute third-party assessments in a collaborative manner.”

15:0015:15

Break

15:00 - 15:15

15:1516:15

Operational resilience

15:15 - 16:15

  • Understanding regulatory requirements
  • Operational resilience vs business continuity management
  • Determining impact tolerance
  • Making sure the bank as a business can still operate
  • Establishing appropriate crisis management
Marley Kafato

Technology Advisory Manager

Ernst Young

Marley Kafato is a Manager in EY's Technology Advisory practice in Toronto, focused on Financial Services clients. Within the non-financial risk management practice, Marley's focus includes operational risk, regulatory compliance, conduct risk, and culture. She has a breadth of experience applying design thinking to rapidly re-think and design effective products, solutions, and operating models, with a focus on risk and control functions. Prior to joining EY, Marley provided strategy and business development support for a global enterprise technology firm, as well as spending over six years in the health, education, and not-for-profit sectors designing and implementing technology-enabled solutions and services.

Katherine Macpherson

National non-financial risk leader | Financial services advisory

Ernst & Young

Katherine works in the Financial Services Advisory practice of Ernst & Young. She leads the Non-Financial Risk practice in Canada, specializing in operational risk, regulatory compliance, culture and conduct, and enterprise risk management. With 12 years of experience at the Office of the Superintendent of Financial Institutions (OSFI), and over 7 years of Risk Management experience in the banking and insurance industries, Katherine has a deep first-hand practical understanding of regulatory requirements and leading risk management practices.

Katherine is also an advisory board member and regular instructor at Osgoode Law School’s regulatory compliance certification course and York University’s Insurance Risk Management diploma course, and participates as guest speaker at the Basel Committee on Banking Supervision’s (BCBS) operational/cyber risk working group meetings, on the topic of resilience

16:1516:15

End of course

16:15 - 16:16