Course Agenda

Course Agenda

Agenda: Operational Risk Management, Toronto

Day one: Thursday, May 28, 2020

08:3009:00

Registration and refreshments

08:30 - 09:00

09:0010:30

Building an ORM framework

09:00 - 10:30

  • Governance of operational risk

  • Understanding the losses that can occur

  • Relationship between 1st and 2nd lines of defence

  • Business value of ORM

  • Creating an integrated approach to operational risk

  • Challenges and opportunities for ORM frameworks

Juan Rodriguez

Global operational risk senior manager

Scotiabank

Juan brings with him more than 25 years of successful experience in the financial industry. In the public sector, he worked in the Central Bank and Superintendence of Financial institutions in Ecuador.

His journey in the private sector includes working in Diners Club, BMO, CIBC, and Scotiabank, where he currently acts as Senior Manager in Operational Risk for International Banking.

He has been part of the Second Line and the First Line of Defence. His experience, along with his customer-focus and result-oriented mindset have enabled him to successfully implement Operational Risk Management programs.

He has a Master degree in Business Economics, a Bachelor degree in Business Administration and a College degree in Technology Systems and Design.

10:3010:45

Morning break

10:30 - 10:45

10:4512:00

The emergent nonfinancial risk environment: perspective towards 2030

10:45 - 12:00

  • How is the nonfinancial risk profile evolving?

  • The coalescence of nonfinancial risks and how to manage it

  • How the demands of the emergent risk environment may impact the lines of defence model

  • Organizational conditions that must be put into place now

  • Ensuring compliance to guidelines

  • Looking at operational risk going forward

Tanna Brodbar

Vice president of operational risk management

Great-West Lifeco

12:0013:00

Lunch

12:00 - 13:00

13:0014:30

Incident management perspective

13:00 - 14:30

  • Incident and loss management approaches and processes

  • Should we incorporate near misses?

  • Implementation of new incident systems

  • Regulatory loss event reporting to regulator

  • Internal vs external loss events

Sergio Ledesma

Senior advisor operational risk management

Laurentian Bank of Canada

Sergio currently supports the design and implementation of the Operational Risk Management Framework at Laurentian Bank. In his role within the Second Line of Defense, he helps business units and corporate functions identify key risks and properly assess them to ensure the achievement of the Bank’s strategic goals.

Sergio holds an MBA from the University of St. Gallen in Switzerland and a Master’s in Financial Markets from the Instituto de Estudios Bursátiles in Spain. He completed his Bachelor’s in Economics in the Dominican Republic. After 13 years in the financial services industry in Europe, he joined Scotiabank as an Operational Risk Manager where he led the enhanced implementation of the Operational Risk Management Framework in the Caribbean.

Passionate volleyball player, enthusiast of foreign languages, cultures and gastronomy.

14:3014:45

Afternoon break

14:30 - 14:45

14:4516:15

Understanding risk culture

14:45 - 16:15

  • Understanding risk cultureWhat does a good risk culture look like?

  • Risk culture framework

  • Internal and external factors affecting risk culture

  • Effective tools for managing and assessing risk culture

  • An integrated approach to risk culture change

Michael Lim

Former, operations, auditing and risk management

Scotiabank

Michael Lim retired from Scotiabank in October 2018 after 40 years of varied work experience spanning five countries. Most of his experience was in the area of operations, auditing and risk management. In his most recent position of managing director in the Global Banking Markets business line at Scotiabank, Michael was responsible for building out a global structure to identify and manage operational risk in the capital markets business

16:1516:16

End of day one

16:15 - 16:16

Day two: Friday, May 29, 2020

08:3009:00

Registration and refreshments

08:30 - 09:00

09:0010:30

Assessing your risk appetite

09:00 - 10:30

  • Definitions and governance

  • How to assess your risk appetite and the factors affecting it

  • Understanding what your risk profile is against your risk appetite

  • Quantifying qualitative operational risk

  • How to utilize risk appetite to drive forward business strategy and decisions

Leeanne Barnes

Director, enterprise and operations risk management,

Ontario Teachers’ Pension Plan

Leeanne Barnes is a seasoned risk management professional with over 20 years of experience in various industries.  Prior to joining Ontario Teachers' Pension Plan in 2013, she held roles of increasing responsibility at ING DIRECT, including leading and maturing  the Operational Risk Management function, Fraud Detection, Information Security, Business Continuity, Sarbanes Oxley, Outsourcing, Procurement, and Special Projects.  Through this time, Leeanne also worked closely with Canadian and European Regulators.  Prior to ING, Leeanne spent five years at Deloitte, assisting clients in the Risk Consulting and Regulatory Services space.

Leeanne is currently the Director of Enterprise and Operational Risk Management at Ontario Teachers' Pension Plan.  Leeanne works closely with the Board and Executive Team to provide a consistent approach to effectively understand, measure, report and manage / mitigate new & emerging enterprise and operational risks.  She also supports the enterprise view of risk appetite, and supports the Board and Management Committees in overseeing important enterprise risks. 

10:3010:45

Morning break

10:30 - 10:45

10:4512:00

Cyber security and cyber risk

10:45 - 12:00

  • Introduction to cyber security

  • Where do cyber security and operational risk management meet?

  • How do cyber security and cyber risk affect one another?

  • Aligning operational risk and cyber security processes

  • Managing risk associated with AI

12:0013:00

Lunch

12:00 - 13:00

13:0014:30

Third party risk management

13:00 - 14:30

  • Third party risk management cycle

  • Indicating key third party management risks

  • Reliance on vendors to provide services

  • Focusing on third parties posing the greatest risks

  • Internal vs external outsourcing

  • Risk assessment, effective controls, best practices

14:3014:45

Afternoon break

14:30 - 14:45

14:4516:15

Operational resilience

14:45 - 16:15

  • Understanding regulatory requirements

  • Operational resilence vs business continuity management 

  • Determining impact tolerance

  • Making sure the bank as a business can still operate

  • Establishing appropriate crisis management 

Katherine Macpherson

National non-financial risk leader | Financial services advisory

Ernst & Young

Katherine works in the Financial Services Advisory practice of Ernst & Young. She leads the Non-Financial Risk practice in Canada, specializing in operational risk, regulatory compliance, culture and conduct, and enterprise risk management. With 12 years of experience at the Office of the Superintendent of Financial Institutions (OSFI), and over 7 years of Risk Management experience in the banking and insurance industries, Katherine has a deep first-hand practical understanding of regulatory requirements and leading risk management practices.

Katherine is also an advisory board member and regular instructor at Osgoode Law School’s regulatory compliance certification course and York University’s Insurance Risk Management diploma course, and participates as guest speaker at the Basel Committee on Banking Supervision’s (BCBS) operational/cyber risk working group meetings, on the topic of resilience

16:1516:15

End of course

16:15 - 16:16