Operational Risk Management

Expand your understanding of operational risk management with sessions including cyber security and cyber risk, third party risk management, and operational resilience.

Operational Risk Management

May 2020 | ONLINE

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Join us for this two-day course designed to meet the needs of those working in operational risk management. Industry experts will share their best practice approaches on need to know topics such as operational resilience and third party risk management. 

This training course will provide attendees with the opportunity to network with and learn from multiple experienced practitioners as they share their forward-looking insights and innovative solutions to maintain a robust operational risk framework now and in the future. 

This course is CPE accredited and delegates will earn 12 points if in attendance for both days of the course. The course will be held under Chatham House rule with the opportunity for discussion within a practical learning environment. 

COVID-19 update

Due to the escalation of the COVID-19 developments and the restrictions being placed on travel, Risk Training has taken the decision to provide our May, June and July training courses virtually.

The decision to move remotely has not been taken lightly, but our utmost priority is to safeguard the wellbeing of all our delegates, speakers and staff.

We are hopeful that we will be able to return to our in-person events later this year, however as this unprecedented situation is changing every day, we remain watchful but also focused on delivering this much anticipated course.


What will you learn? 
  • The importance of operational resilience and establishing appropriate crisis management

  • Aligning operational risk and cyber security processes

  • The coalescence of nonfinancial risks and the relationship between risk types

  • What a good risk culture looks like and how to assess your risk appetite

  • How to approach and learn from incident and loss management 

  • Understand the reliance on vendors and the associated risks

View event guide

Course highlights
  • Building an ORM framework

  • The emergent nonfinancial risk environment: perspective towards 2030

  • Incident management perspective

  • Understanding risk culture

  • Assessing your risk appetite

  • Cyber security and cyber risk

  • Third party risk management

  • Operational resilience

View detailed agenda

Pricing options

We offer flexible pricing options for this course:

  • Early bird rates - save up to $400

  • Group booking rate - save up to $2000

  • Subscribe to receive Risk Training updates and avoid missing out on additional savings 

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Course speakers

Leeanne Barnes

Director, enterprise and operations risk management,

Ontario Teachers’ Pension Plan

Leeanne Barnes is a seasoned risk management professional with over 20 years of experience in various industries.  Prior to joining Ontario Teachers' Pension Plan in 2013, she held roles of increasing responsibility at ING DIRECT, including leading and maturing  the Operational Risk Management function, Fraud Detection, Information Security, Business Continuity, Sarbanes Oxley, Outsourcing, Procurement, and Special Projects.  Through this time, Leeanne also worked closely with Canadian and European Regulators.  Prior to ING, Leeanne spent five years at Deloitte, assisting clients in the Risk Consulting and Regulatory Services space.

Leeanne is currently the Director of Enterprise and Operational Risk Management at Ontario Teachers' Pension Plan.  Leeanne works closely with the Board and Executive Team to provide a consistent approach to effectively understand, measure, report and manage / mitigate new & emerging enterprise and operational risks.  She also supports the enterprise view of risk appetite, and supports the Board and Management Committees in overseeing important enterprise risks. 

Sergio Ledesma

Senior advisor operational risk management

Laurentian Bank of Canada

Sergio currently supports the design and implementation of the Operational Risk Management Framework at Laurentian Bank. In his role within the Second Line of Defense, he helps business units and corporate functions identify key risks and properly assess them to ensure the achievement of the Bank’s strategic goals.

Sergio holds an MBA from the University of St. Gallen in Switzerland and a Master’s in Financial Markets from the Instituto de Estudios Bursátiles in Spain. He completed his Bachelor’s in Economics in the Dominican Republic. After 13 years in the financial services industry in Europe, he joined Scotiabank as an Operational Risk Manager where he led the enhanced implementation of the Operational Risk Management Framework in the Caribbean.

Passionate volleyball player, enthusiast of foreign languages, cultures and gastronomy.

Tanna Brodbar

Vice president of operational risk management

Great-West Lifeco

Juan Rodriguez

Global operational risk senior manager


Juan brings with him more than 25 years of successful experience in the financial industry. In the public sector, he worked in the Central Bank and Superintendence of Financial institutions in Ecuador.

His journey in the private sector includes working in Diners Club, BMO, CIBC, and Scotiabank, where he currently acts as Senior Manager in Operational Risk for International Banking.

He has been part of the Second Line and the First Line of Defence. His experience, along with his customer-focus and result-oriented mindset have enabled him to successfully implement Operational Risk Management programs.

He has a Master degree in Business Economics, a Bachelor degree in Business Administration and a College degree in Technology Systems and Design.

Michael Lim

Former, operations, auditing and risk management


Michael Lim retired from Scotiabank in October 2018 after 40 years of varied work experience spanning five countries. Most of his experience was in the area of operations, auditing and risk management. In his most recent position of managing director in the Global Banking Markets business line at Scotiabank, Michael was responsible for building out a global structure to identify and manage operational risk in the capital markets business

Katherine Macpherson

National non-financial risk leader | Financial services advisory

Ernst & Young

Katherine works in the Financial Services Advisory practice of Ernst & Young. She leads the Non-Financial Risk practice in Canada, specializing in operational risk, regulatory compliance, culture and conduct, and enterprise risk management. With 12 years of experience at the Office of the Superintendent of Financial Institutions (OSFI), and over 7 years of Risk Management experience in the banking and insurance industries, Katherine has a deep first-hand practical understanding of regulatory requirements and leading risk management practices.

Katherine is also an advisory board member and regular instructor at Osgoode Law School’s regulatory compliance certification course and York University’s Insurance Risk Management diploma course, and participates as guest speaker at the Basel Committee on Banking Supervision’s (BCBS) operational/cyber risk working group meetings, on the topic of resilience

CPE Accreditation

CPE Member

CPE Accreditation

This course is CPE (Continuing Professional Education) accredited and will allow you to earn up to 12 credits. One credit is awarded for every hour of learning at the event in accordance with the standards of the National Registry of CPE Sponsors.

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