Operational Risk Management

Expand your understanding of operational risk management with sessions including cyber security and cyber risk, third party risk management, and operational resilience.


Operational Risk Management

May 26−29, 2020

View agenda   Apply to attend

Join us for this course designed to meet the needs of those working in operational risk management. Industry experts will share their best practice approaches on need to know topics such as operational resilience and third party risk management. 

This training course will provide attendees with the opportunity to network with and learn from multiple experienced practitioners as they share their forward-looking insights and innovative solutions to maintain a robust operational risk framework now and in the future.

What will you learn?
  • The importance of operational resilience and establishing appropriate crisis management

  • Aligning operational risk and cyber security processes

  • The coalescence of nonfinancial risks and the relationship between risk types

  • What a good risk culture looks like and how to assess your risk appetite

  • How to approach and learn from incident and loss management 

  • Understand the reliance on vendors and the associated risks

Who should attend?

Relevant departments may include but are not limited to: 

  • Operational risk

  • Nonfinancial risk

  • Compliance

  • Governance

  • Audit 

  • Risk management

Course highlights
  • Building an ORM framework

  • The emergent nonfinancial risk environment: perspective towards 2030

  • Incident management perspective

  • Understanding risk culture

  • Assessing your risk appetite

  • Cyber security and cyber risk

  • Third party risk management

  • Operational resilience

Online training

Our live, virtual training courses have been designed to engage and inspire you. Much more than a webinar, our approach includes:

  • Technical content compressed into 60-minute interactive sessions and spread out over two, three or four days
  • Facilitated collaboration including Q&A, interactive polling and group workshops
  • Live interaction with subject matter experts – get your questions answered in real time
  • Receive comprehensive course materials and supporting content from Risk.net to reinforce your learning
  • Stay connected with other learners and extend your network by joining our dedicated LinkedIn group for course participants

Sergio Ledesma

Senior advisor operational risk management

Laurentian Bank of Canada

Sergio currently supports the design and implementation of the Operational Risk Management Framework at Laurentian Bank. In his role within the Second Line of Defense, he helps business units and corporate functions identify key risks and properly assess them to ensure the achievement of the Bank’s strategic goals.

Sergio holds an MBA from the University of St. Gallen in Switzerland and a Master’s in Financial Markets from the Instituto de Estudios Bursátiles in Spain. He completed his Bachelor’s in Economics in the Dominican Republic. After 13 years in the financial services industry in Europe, he joined Scotiabank as an Operational Risk Manager where he led the enhanced implementation of the Operational Risk Management Framework in the Caribbean.

Passionate volleyball player, enthusiast of foreign languages, cultures and gastronomy.

Tanna Brodbar

Vice president of operational risk management

Great-West Lifeco

Katherine Macpherson

National non-financial risk leader | Financial services advisory

Ernst & Young

Katherine works in the Financial Services Advisory practice of Ernst & Young. She leads the Non-Financial Risk practice in Canada, specializing in operational risk, regulatory compliance, culture and conduct, and enterprise risk management. With 12 years of experience at the Office of the Superintendent of Financial Institutions (OSFI), and over 7 years of Risk Management experience in the banking and insurance industries, Katherine has a deep first-hand practical understanding of regulatory requirements and leading risk management practices.

Katherine is also an advisory board member and regular instructor at Osgoode Law School’s regulatory compliance certification course and York University’s Insurance Risk Management diploma course, and participates as guest speaker at the Basel Committee on Banking Supervision’s (BCBS) operational/cyber risk working group meetings, on the topic of resilience

CPD / CPE Accreditation


CPD Accreditation

This course is CPD (Continued Professional Development) accredited and will allow you to earn up to 12 credits. One credit is awarded for every hour of learning at the event.

CPE Member

CPE Accreditation

This course is CPE (Continuing Professional Education) accredited and will allow you to earn up to 12 credits. One credit is awarded for every hour of learning at the event in accordance with the standards of the National Registry of CPE Sponsors.

Not the course for you?

Risk Training offers a great selection of courses in finance, risk management, regulation and derivatives across North America, Asia and Europe for you to choose from.

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