Course Agenda

Agenda

Operational Resilience Course Agenda 2021

Live virtual course | Agenda timing is in GMT
Respective time in HKT
Start: 8:30am GMT / 4:30pm HKT
Break: 9:30am GMT / 5:30pm HKT
Break: 10:45am GMT/ 6:45pm HKT

08:30 – 09:30

Operational resilience and the regulatory landscape

14:00 - 15:00

  • The role of operational resilience and its importance
  • The BCBS consultation papers
  • Other regulatory developments:
    • Americas
    • EU
    • UK
  • Challenges and opportunities of operational resilience

09:30 – 09:45

Break

15:00 - 15:15

09:45 – 10:45

Operational resilience frameworks

15:15 - 16:15

  • Creating an operational resilience framework
  • The role of governance in operational resilience frameworks
  • Key challenges
  • What does good look like?

10:45 – 11:00

Break

15:00 - 15:15

11:00 – 12:00

Operational resilience implementation challenges

14:00 - 15:00

  • What threats should operational resilience capabilities cover?
  • Documentation and mapping of systems and processes
  • Determining resilience metrics
  • Defining the government and organisation model to be employed

08:30 – 09:30

Business continuity management

14:00 - 15:00

  • Best practice BCM aligned with current standards and guidelines
  • Implementing a business continuity management system
  • Creating business continuity strategies and plans for day-to-day operations
  • Delivering operational resiliency through effective BCM

09:30 – 09:45

Break

15:00 - 15:15

09:45 – 10:45

Incident management

14:00 - 15:00

  • Regulatory requirements
  • Identifying vulnerabilities and risks to operations
  • Design considerations for effective incident response
  • Planning and preparing for incidents which may occur

10:45 – 11:00

Break

15:00 - 15:15

11:00 – 12:00

Change management

15:15 - 16:15

  • Defining an operating model and governance for change management
  • Technological innovations, business changes, and legislative changes
  • Other threats: pandemics and geo-political
  • Why change management is critical to operational resiliency

08:30 – 09:30

Third-party management

15:15 - 16:15

  • Third party risk management cycle
  • Indicating key third party management risks
  • Risk assessment, effective controls, best practices
  • Impact upon resiliency

09:30 – 09:45

Break

15:00 - 15:15

09:45 – 10:45

Learning from operational disruptions

15:15 - 16:15

  • Investigating reasons for your failures
  • Proactively learning from incidents
  • Working collaboratively with regulators
  • Aggregating data on failures and near misses