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Course Agenda
Agenda
Course Agenda
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Live virtual course | Below agenda timing is in GMT.
Respective time in EDT:
Start: 2pm GMT| 9am EDT
Break: 3pm GMT| 10am EDT
End: 4.15pm GMT| 11.15am EDT
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14:00 – 15:00
Business continuity management
- Practical BCM insights aligned with current BoE, PRA, and FCA requirements
- Integrating BCM framework and strategies
- Launching clear reporting functions for continuous monitoring
- BCM connection with operational resiliency
- Breaking down silos boundaries to improve operational resilience
15:00 – 15:15
Break
15:15 – 16:15
Understanding impact tolerance
- Defining financial, regulatory, and client impact
- Effective scenario testing and planning
- Setting impact tolerance: challenges and benefit
- Experimental empiricism vs judgement vs model/metrics
- Business objectives vs products vs processes
- Who is responsible for setting them?
- Find the ‘right’ type of historical data to facilitate impact analysis
14:00 – 15:00
Emerging technology in operational resiliency
- The importance of data to define tolerances
- Investing and integrating data analytics and estate monitoring technology
- Enhance governance and compliance process
- Improve operational agility and robustness
- Future challenges and opportunities
15:00 – 15:15
Break
15:15 – 16:15
Effective crisis management
- Regulatory requirements
- Identifying vulnerabilities and risks within the organization
- Planning and preparing for incidents that may occur
- Design considerations for effective crisis response
- Creating communication plans for possible disruptions
- Outcome based approach: practical consequences of ops. res.
- In-crisis capability
- Enhanced service recovery
14:00 – 15:00
Third-party management
- Understanding the TPRM lifecycle
- Identifying key TPRM risks through:
- Risk assessments
- Effective controls
- Validation
- Impact on the lifecycle of resiliency: business continuous modelling
- Practical approaches for integration into the supply chain
- Implications of subcontracting
- Fourth parties + Nth parties
- Cloud services
Jason Dziedzic
2nd line director: third-party, outsourcing, property & enterprise data oversight
Citizens Bank
Jason Dziedzic is a risk director at Citizens Bank and has 10+ years of experience working in financial services with various roles in IT security risk management, IT audit, system administration & 3rd party assessments.
Jay holds six security certificates in: information security, IT Audit, risk/controls, privacy, and vendor management.
09:30 – 09:45
Break
09:45 – 10:45
Learning from operational disruptions
- COVID-19: lessons learned
- Response to crises
- Control framework
- Proactively learning from incidents
- Assessing probability of threats
- Improving internal and external party collaboration
- Aggregating data on failures and near misses
- Exploring alternate methods of servicing clients