Course Agenda

Agenda

Course Agenda

Agenda timing is in GMT
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Session one - 2pm GMT/ 9am EST
Session two - 3.15pm GMT/ 10.15am EST
End - 4.15pm GMT/ 11.15am EST
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14:0015:00

Operational resilience and the regulatory landscape

14:00 - 15:00

  • The role of operational resilience and its importance
  • The BCBS consultation papers
  • Other regulatory developments:
    • Americas
    • EU
    • UK
  • Challenges and opportunities of operational resilience
  • Building operational resilience into strategy and business plans
  • The importance of a holistic approach to operational resilience
Andrew Sheen

Director

AJ Sheen Consulting Limited

Andrew Sheen is best know for the 8 years he spent at the UK regulator, firstly in the FSA and subsequently at the PRA.

In his time with these authorities Andrew was manager of the Operational Risk Policy Team before moving to head the team responsible for assessing Operational Risk frameworks in a wide variety of financial institutions. Andrew also represented the UK on the Basel Committee for Banking Supervisors Operational Risk Working Group and the European Banking Authority’s Operational Risk Working Group. After leaving the PRA Andrew became Head of Operational Risk Use and Embedding at HSBC and subsequently joined Credit Suisse as the Head of their Operational Risk Regulatory Risk Management capability.

In 2019 Andrew retired and set up a consultancy to provide assistance and training in Operational Risk matters. Andrew actively promotes the development and discipline of Operational Risk and is a Fellow of the Institute of Operational Risk. He produced papers on Operational Risk with colleagues at the PRA and is a regular speaker and panelist at Operational Risk Conferences globally. 

15:0015:15

Break

15:00 - 15:15

15:1516:15

Operational resilience frameworks

15:15 - 16:15

  • Operational resilience and business continuity
  • Creating an operational resilience framework
  • The role of governance in operational resilience frameworks
  • Key challenges
  • What does good look like?
Andrew Sheen

Director

AJ Sheen Consulting Limited

Andrew Sheen is best know for the 8 years he spent at the UK regulator, firstly in the FSA and subsequently at the PRA.

In his time with these authorities Andrew was manager of the Operational Risk Policy Team before moving to head the team responsible for assessing Operational Risk frameworks in a wide variety of financial institutions. Andrew also represented the UK on the Basel Committee for Banking Supervisors Operational Risk Working Group and the European Banking Authority’s Operational Risk Working Group. After leaving the PRA Andrew became Head of Operational Risk Use and Embedding at HSBC and subsequently joined Credit Suisse as the Head of their Operational Risk Regulatory Risk Management capability.

In 2019 Andrew retired and set up a consultancy to provide assistance and training in Operational Risk matters. Andrew actively promotes the development and discipline of Operational Risk and is a Fellow of the Institute of Operational Risk. He produced papers on Operational Risk with colleagues at the PRA and is a regular speaker and panelist at Operational Risk Conferences globally. 

14:0015:00

Identifying and mapping importance business services

14:00 - 15:00

  • Identifying and ranking most important business services
  • Ascertaining the users of each service
  • Developing a robust methodology for identification
  • Expectations for firm’s mapping methodologies

15:0015:15

Break

15:00 - 15:15

15:1516:15

Impact tolerances

14:00 - 15:00

  • Difference between impact tolerance and risk appetite
  • Setting impact tolerance: challenges and benefits
  • Who is responsible for setting them?
  • Which metrics should firms consider?

14:0015:00

Scenario testing

15:15 - 16:15

  • Developing a scenario testing approach
  • Focusing on response and recovery activities rather than preventing incidents
  • How to respond to disruptions
  • Testing your firm’s ability to remain within impact tolerances
Matthew Penney

Operational Resilience and Third-Party Risk Specialist

formerly Deutsche Bank

15:0015:15

Break

15:00 - 15:15

15:1516:15

Learning from operational disruptions

15:15 - 16:15

  • Investigating reasons for failures
  • Proactive learning from incidents
  • Collaboration with regulators
  • Aggregating data on failures and near misses

14:0015:00

Effective communication

14:00 - 15:00

  • Developing communication plans for plausible disruptions
  • Focus on timeliness, regularity and clarity
  • Informing internal and external stakeholders
  • Proactive interaction with regulators

15:0015:15

Break

15:00 - 15:15

15:1516:15

Non-financial risk and operational resilience

15:15 - 16:15

  • Non-financial risks and their characteristics
  • How does non-financial risk and operational resilience overlap?
  • Deep dive into resilience related risk types:
    • Pandemic threats
    • Cyber risk
    • Technological innovation
    • Third-party risk
    • Climate change risk