Operational Resilience and Business Continuity Management

Gain valuable insight into the challenges, opportunities, and core components needed for successful operational resilience risk management

Operational Resilience and Business Continuity 

July 18–21, 2022

Time zone: EMEA / Americas



Key reasons to attend

  • Identify core components of operational resiliency

  • Understand key challenges and opportunities in operational resiliency 

  • Explore how to proactively learn from operational disruptions

View Agenda

Customised solutions

Does your team require a tailored learning solution on this or any other topic?

Working with the portfolio of expert tutors and Risk.net’s editorial team, we can develop and deliver a customised learning to make the most impact for your team, from initial assessment to final review. 


Risk Training - Hero

This in-depth learning experience will explore the skills necessary to identify, respond to, and recover from operational disruptions by building operational resilience into strategies and business practices.

Delegates, led by expert tutors, will discuss the essential tools needed for identifying and mapping important business services, setting impact tolerances, and how to create effective frameworks. Key sessions will discuss the components needed of successful development of a scenario testing as well as the importance of proactively learning from incidents and sharing best practice approaches.

Interactive 60-minute presentations are spread over four days to facilitate discussion between participants and course leaders and to ensure maximum engagement with the technical content explored during this course.

Learn how to
  • Recognise the core components and regulatory initiatives of operational resilience

  • Design adaptable operational resilience frameworks 

  • Integrate business continuity management frameworks and strategies

  • Conduct effective scenario testing and planning to access impact tolerances

  • Access the emerging technology in operational resiliency 

  • Identify key third party risk management risks 

Who should attend

Relevant departments may include but are not limited to:

  • Operational risk

  • Business continuity management

  • Incident management

  • Crisis management

  • Third-party risk management

  • Technology/IT

Content support

For this course we have collated a selection of articles from Risk.net to supplement your learning.

Risk Training is a part of Risk.net - the world’s leading source of in-depth news and analysis on risk management, derivatives and complex finance.

View articles here


Andrew Sheen


AJ Sheen Consulting Limited

Andrew Sheen is best know for the 8 years he spent at the UK regulator, firstly in the FSA and subsequently at the PRA.

In his time with these authorities Andrew was manager of the Operational Risk Policy Team before moving to head the team responsible for assessing Operational Risk frameworks in a wide variety of financial institutions. Andrew also represented the UK on the Basel Committee for Banking Supervisors Operational Risk Working Group and the European Banking Authority’s Operational Risk Working Group. After leaving the PRA Andrew became Head of Operational Risk Use and Embedding at HSBC and subsequently joined Credit Suisse as the Head of their Operational Risk Regulatory Risk Management capability.

In 2019 Andrew retired and set up a consultancy to provide assistance and training in Operational Risk matters. Andrew actively promotes the development and discipline of Operational Risk and is a Fellow of the Institute of Operational Risk. He produced papers on Operational Risk with colleagues at the PRA and is a regular speaker and panelist at Operational Risk Conferences globally. 

David Goodyear


NDS Consulting Ltd

As Founder of NDS Consulting, David has over 30 years experience in the Banking Industry covering senior roles in Risk Management and Operations at the MD level having started his career as a dealer in Treasury & Trading.

Key areas of expertise include: risk appetite framework, operational risk including risk control self-assessment, liquidity risk and contingency plans, recovery and resolution, operations management, operational resilience, onboarding of major asset acquisitions, business continuity management, disaster recovery, incident management, business impact analysis, continuous improvement initiatives, functional integration, cost control & reduction, market risk, credit portfolio risk, location strategy. David has a PhD in Chemistry and during his career has been responsible for delivering a diverse range of strategic initiatives through his various positions as MD of Operations, Deputy CRO, Head of Operational Risk, Deputy General Manager of London Branch and a Senior Manager in the Dealing Room.

Dr Jimi Hinchliffe


NJ Risk and Regulatory Consulting Ltd

Jimi has over 20 years’ experience in operational risk and regulation. After completing his Ph.D. on financial regulation and public choice economics in 2000, he joined the UK Financial Services Authority (UKFSA).

At the UKFSA he held a number of positions including as an operational risk policy specialist, bank supervisor and finally as the lead on Basel 2 implementation in wholesale firms. He then joined the EMEA HQ of the Japanese GSIFI MUFG in 2008 as head of Policy, Risk and Regulatory Affairs for the bank. Jimi left MUFG to form NJ Risk and Regulatory Consulting in 2016 to provide consulting services, training and practical support on operational risk and regulatory affairs. He has worked with a range of clients, including a GSIFI, an international bank subsidiary, and a pension scheme. 

Jimi is a fellow of the Institute of Operational Risk (IOR) and chairman of the IOR in England & Wales since 2017. He is a regular speaker on operational risk and regulatory affairs at conferences and IOR events, and has published numerous journal articles, including on the operational risk capital regime in the Journal of Operational Risk.


Live Virtual training courses


Our live virtual training courses have been designed to engage and inspire you. Much more than a webinar, our approach includes:

  • Technical content compressed into 60-minute interactive sessions and spread out over two, three or four days

  • Facilitated collaboration including Q&A, interactive polling and group workshops

  • Live interaction with subject matter experts – get your questions answered in real time

  • Receive comprehensive course materials and supporting content from Risk.net to reinforce your learning

  • Stay connected with other learners and extend your network by joining our dedicated LinkedIn group for course participants