Operational Resilience and Business Continuity Management

Gain insight into the evolving landscape of operational resiliency and business continuity through best practise approaches for creating robust, efficient strategies to mitigate risk and disruption.

Achieving operational resilience is a complex challenge but with the increasing pressure from regulators and other stakeholders, it is essential that financial firms are able to prevent, respond to and learn from operational disruptions.

Delegates will be provided with in depth presentations that address the challenge of embedding a resilient culture into your organisation, the regulatory landscape of operational resilience, how to create effective frameworks, and the impact of proactively learning from incidents.

The course will delivered by industry leading experts via 60 minute presentations with ample opportunities for Q&A and discussion

Dennis Cox

Founder and Chief Executive

Risk Reward

Expert Profile: Dennis William Cox BSc BFP FCA FCSI


Dennis Cox is the Founder and Chief Executive of Risk Reward Ltd, where he oversees all consulting and training projects. An internationally recognized financial services risk management. compliance, internal audit and financial crime expert, he specializes in the interdisciplinary forward-looking impact of and opportunities of regulation, digital technologies, and the challenges surrounding credit, market, liquidity/treasury and operational risk, as well as successful compliance implementation techniques and model validation best practise.

Mr. Cox has more than 30 years of experience in the areas of risk, banking, financial crime, audit, and accounting. He has held senior management positions within the banking and accountancy profession as Director, Risk Management at HSBC Insurance Brokers Limited, and Director, Risk Management, Prudential Portfolio Managers. Formerly he held several roles within the audit profession, including Senior Audit Manager (Compliance) at HSBC Holdings PLC and Senior Manager (Banking and Finance) at both BDO Binder Hamlyn and Arthur Young (now Arthur Anderson and Ernst & Young),

Regional and national regulators and regulated banks and financial institutions (traditional and Islamic)  worldwide (USA FDIC, Federal Reserve Bank of New York, Bank of England, the Central Banks of Nigeria, Ghana, South Africa, Kenya, Morocco, Saudi Arabia, the Singapore Monetary Authority, Hong Kong Monetary Authority, Bank of Japan, Bank Negara, Malaysia, Taiwan, the European Union), bank trade associations and their member banks plus national training organisations (British Bankers Association, Taiwanese Academy of Banking and Finance, Association of Cyprus Banks, et al) Cyprus), have benefited from the regulatory, technical and behavioural guidance and training afforded by Mr Cox through Risk Reward Ltd since 2002.

He is a Fellow, Co-founder and Chairman of the Risk Forum for the UK Chartered Securities and Investment Institute and administers the Risk Reward Global Risk Forum on LinkedIn. A Fellow of the Institute of Chartered Accountants (FCA), he has also been a National Council Member for 17 years and a representative of the public as Council Member of the Institute of Actuaries (Insurance) for 10 years.

He holds an honours degree in Mathematics from the London University Westfield College.

A much in-demand speaker and trainer known for his highly-interactive, practical, job-role approaches, ease of communicating complex topics into an enjoyable  social learning experience with wit and personal attention to delegates, Mr. Cox is the author of Banking and Finance: Accounts, Audit and Practice, An Introduction to Money Laundering Deterrence and The International Handbook of Money Laundering Deterrence. He is the co-author of The Mathematics of Banking & Finance and is the senior editor and author of several chapters in The Frontiers of Risk Management.

What will you learn?
  • Understand how to interpretate regulatory guidance
  • What key elements of resilience should be in place to adapt and respond to any threat
  • How BCM interacts with operational resiliency
  • The importance of developing communication plans for plausible disruptions
  • How to create a flexible and sustainable change management strategy
  • Best practise approaches for integrating TPRM into the supply chain
Sessions Include
  • Operational resilience: overview and regulatory landscape
  • Creating operational resilience frameworks
  • Business continuity management
  • Understanding impact tolerance
  • Effective crisis management
  • Business change management and operational resilience
  • Third-party management
  • Learning from operational disruptions


Pricing Options

We offer flexible pricing options for this course:

  • Early bird rates - save up to $500

  • Group booking rate - save over $1500

  • Subscribe to receive Risk Training updates and avoid missing out on additional savings 

Live Virtual training courses


Our live virtual training courses have been designed to engage and inspire you. Much more than a webinar, our approach includes:

  • Technical content compressed into 60-minute interactive sessions and spread out over two, three or four days

  • Facilitated collaboration including Q&A, interactive polling and group workshops

  • Live interaction with subject matter experts – get your questions answered in real time

  • Receive comprehensive course materials and supporting content from Risk.net to reinforce your learning

  • Stay connected with other learners and extend your network by joining our dedicated LinkedIn group for course participants

13 September 2021
2021-09-13 08:30:00 +0100