This virtual course will explore in depth how to identify, respond to, and recover from operational disruptions by building operational resilience into strategies and business.

Develop your understanding of identifying and mapping important business services, setting impact tolerances, effective communication during a crisis and how non-financial risk and operational resilience interact.

Key sessions will connect participants with expert practitioners to discuss topics including: the regulatory landscape of operational resilience, how to create effective frameworks, developing a scenario testing approach as well as the importance of proactively learning from incidents and sharing best practice approaches.

Interactive 60-minute presentations are spread over four days to facilitate discussion between participants and course leaders and to ensure maximum engagement with the technical content explored during this course.

What will you learn?

The global operational resilience regulatory landscape
What role governance plays in creating operational resilience frameworks
How to develop a robust methodology for identification and mapping of important business services
What metrics are involved in setting impact tolerances for your organisation
Developing a scenario testing approach for plausible disruptions
Understanding the relationship between non-financial risk and operational resilience’

Who should attend

Relevant departments may include but are not limited to:

Operational resilience
Operational risk
Compliance
Cyber risk and resilience
IT risk and resilience

Online training

Our live, virtual training courses have been designed to engage and inspire you. Much more than a webinar, our approach includes:

Technical content compressed into 60-minute interactive sessions and spread out over two, three or four days
Facilitated collaboration including Q&A, interactive polling and group workshops
Live interaction with subject matter experts – get your questions answered in real time
Receive comprehensive course materials and supporting content from Risk.net to reinforce your learning
Stay connected with other learners and extend your network by joining our dedicated LinkedIn group for course participants

Course Speakers

Michael Sicsic

managing director

Sicsic Advisory

Michael Sicsic is a senior executive in the field of risk and regulation in the financial services sector. He has a deep understanding of business models in the retail financial sector and its related risks.

Michael has founded Sicsic Advisory, a London based boutique consultancy focusing on financial services risk and regulation, in 2019. His team has a unique combination of expertise gained through direct industry experience, consulting roles and regulatory supervision leadership role in the UK retail finance market. Michael is the former head of supervision for the general insurance retail sector at the Financial Conduct Authority (FCA). Previously, he held the position of Global Operational Risk Director at Aviva Plc., covering Life Insurance, Asset Management and Non-Life insurance.

Formerly, he worked for over 10 years at GE Capital in various senior risk and finance positions across commercial and corporate finance activities.