Digital Transformation in Banking & Capital Markets

Learn about the digital transformation and customer onboarding; data and operational risks in digital transformation; Technology and future outlook of digital transformation.

Digital transformation is not necessarily new in banking operation, however, the Covid-19 pandemic has made it even more critical and sped up the process of digitalizing the services and operation model. The digitalization in banking has bought new complexities and risks, such as operational, privacy and security risks in the transformation process.  

This live virtual course will provide delegates with a comprehensive overview on the essentials of digital transformation under the Covid-19 era, and explore the potential solutions to overcome the main challenges including shifting to the remote working model, third party risks, privacy and data security protection throughout the transformation. 

What will you learn?
  • The significance of digital transformation under Covid-19 
  • Difference between digital innovation model vs traditional business model 
  • Driving customer experience into digital workflow 
  • The key components of digital KYC implementation 
  • Data management and transfer risks 
  • Operational risks in digital transformation
  • How Fintech supports the digital transformation 
Who should attend?

Relevant departments may include but are not limited to:

  • Operational risk 
  • Operations 
  • Enterprise risk 
  • IT security
  • Technology risk
  • Compliance

Live Virtual training courses


Our live virtual training courses have been designed to engage and inspire you. Much more than a webinar, our approach includes:

  • Technical content compressed into 60-minute interactive sessions and spread out over two, three or four days

  • Facilitated collaboration including Q&A, interactive polling and group workshops

  • Live interaction with subject matter experts – get your questions answered in real time

  • Receive comprehensive course materials and supporting content from to reinforce your learning

  • Stay connected with other learners and extend your network by joining our dedicated LinkedIn group for course participants

CPD and CPE Accreditation


CPD Accreditation

This course is CPD (Continued Professional Development) accredited and will allow you to earn up to 8 credits. One credit is awarded for every hour of learning at the event.

CPE Accreditation

This course is CPE (Continuing Professional Education) accredited and will allow you to earn up to 8 credits. One credit is awarded for every hour of learning at the event in accordance with the standards of the National Registry of CPE Sponsors.

Not the course for you?

Risk Training offers a great selection of courses providing practical guidance on the latest trends, challenges and regulatory changes that span risk management, regulation and derivatives.

View all courses