Digital Transformation in Banking & Capital Markets

Build key skills to successfully manage the challenges of digital transformation in key banking services and operational models.

Digital Transformation in Banking & Capital Markets

July 11–13, 2022

Time zone: EMEA / Americas


Key reasons to attend

  • Identify the primary drivers of digitization
  • Learn how to manage the challenges of change management concepts
  • Understand the digital ecosystem and a new digital toolkit


Customised learning

Does your team require a tailored learning solution on this or any other topic?

Working with the portfolio of expert tutors and’s editorial team, we can develop and deliver a customised learning to make the most impact for your team, from initial assessment to final review. 


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Digital transformation is not necessarily new in banking operation, however, the Covid-19 pandemic has made it even more critical and sped up the process of digitalizing the services and operation model. The digitalization in banking has bought new complexities and risks, such as operational, privacy and security risks in the transformation process.  

This live virtual course will provide delegates with a comprehensive overview on the essentials of digital transformation under the Covid-19 era, and explore the potential solutions to overcome the main challenges including shifting to the remote working model, third party risks, privacy and data security protection throughout the transformation. 

Dennis Cox new
Dennis Cox


Risk Reward Limited

Dennis is the Chief Executive of Risk Reward Ltd, where he oversees all consulting and training projects. A UK Chartered Accountant and internationally recognized financial services risk management, compliance, internal audit and financial crime expert, he specializes in the interdisciplinary forward-looking impact of and opportunities of regulation, digital technologies, and the challenges surrounding credit, market, liquidity/treasury and operational risk, as well as successful compliance implementation techniques and model validation assessment, robustness and best practise.

He has more than 30 years of experience in the areas of risk, banking, financial crime, audit, and accounting having held senior management positions within the banking and accountancy profession as Head of Internal Investigations at HSBC Global Bank, Director, Risk Management at HSBC Insurance Brokers Limited, and Director, Risk Management, Prudential Portfolio Managers. Formerly he held a number of roles within the audit profession, including Senior Audit Manager (Compliance) at HSBC Holdings PLC and Senior Manager (Banking and Finance) at both BDO Binder Hamlyn and Arthur Young (now Arthur Anderson and Ernst & Young).

Since 2002 regional and national regulators and banks and financial institutions (traditional and Islamic) worldwide have benefited from the regulatory, technical and behavioural guidance and training afforded by Mr Cox directly and via well-established and trusted third parties.

He is a Fellow, Co-founder and Chairman of the Risk Forum for the UK Chartered Securities and Investment Institute and administers the Risk Reward Global Risk Forum on LinkedIn. A Fellow of the Institute of Chartered Accountants (FCA), he has also been a National Council Member for 17 years and a representative of the public as Council Member of the Institute of Actuaries (Insurance) for 10 years. He teaches the Global Financial Compliance; Combatting Final Crime and the Conduct Risk courses as examination preparation for certification by the CISI.

He holds an honours degree in Mathematics from the London University Westfield College.

A much in-demand speaker and trainer known for his highly-interactive, practical, job-role approaches, ease of communicating complex topics into an enjoyable social learning experience with wit and personal attention to delegates, Mr. Cox is the author of An Introduction to Money Laundering Deterrence and The International Handbook of Money Laundering Deterrence, and Banking and Finance: Accounts, Audit and Practice, He is the co-author of The Mathematics of Banking & Finance and is the senior editor and author of several chapters in The Frontiers of Risk Management.

Learn how to
  • Interpret the impact of digital transformation in different areas
  • Define the differences between digital innovation model vs. traditional business model
  • Assess the impact of customer experience on digital workflow
  • Identify key components of digital KYC implementation
  • Utilise data management and transfer risks
  • Apply change management concepts for capital markets
Who should attend

Relevant departments may include but are not limited to:

  • Operational risk 
  • Operations 
  • Enterprise risk 
  • IT security
  • Technology risk
  • Compliance
Pricing options
We offer flexible pricing options for this course:
  • Early bird rates 

  • Group rate

  • Enterprise rates

  • Visit the registration page for further information or contact us on [email protected]

Content support

For this course we have collated a selection of articles from to supplement your learning.

Risk Training is a part of - the world’s leading source of in-depth news and analysis on risk management, derivatives and complex finance.

View articles here

Live Virtual training courses


Our live virtual training courses have been designed to engage and inspire you. Much more than a webinar, our approach includes:

  • Technical content compressed into 60-minute interactive sessions and spread out over two, three or four days

  • Facilitated collaboration including Q&A, interactive polling and group workshops

  • Live interaction with subject matter experts – get your questions answered in real time

  • Receive comprehensive course materials and supporting content from to reinforce your learning

  • Stay connected with other learners and extend your network by joining our dedicated LinkedIn group for course participants

CPD and CPE Accreditation


CPD Accreditation

This course is CPD (Continued Professional Development) accredited and will allow you to earn up to 8 credits. One credit is awarded for every hour of learning at the event.

CPE Accreditation

This course is CPE (Continuing Professional Education) accredited and will allow you to earn up to 8 credits. One credit is awarded for every hour of learning at the event in accordance with the standards of the National Registry of CPE Sponsors.

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