From risk environment to risk culture this course covers in breadth and depth the most topical elements of operational risk management and its challenges for the financial services industry.

Taught by a world-leading expert in the field, this course is a must-have for all operational risk practitioners wishing to benchmark their strategies and discuss best practice approaches.

The interactive presentations will feature in-depth, technical content compressed into 60-minute sessions and spread out over three days to keep the content at the most engaging level and to facilitate communication between participants and the course leader.

Meet our Course Tutor

Dr, Ariane Chapelle, is Honorary Reader at University College London and is an internationally recognised trainer and consultant in Risk. She teaches at UCL 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk..

In 2019, the firm received the Risk.net Award for ‘Outstanding Achievement in the Year in Operational Risk’. She published at Wiley Finance Series the textbook Operational Risk Management: Best Practices in the Financial Services Industry, in December 2018 that rapidly became the No.1 best seller in its field and is now translated in French by Pearson France. In 2020, the book got elected “Book of the Year” by risk.net.

Dr. Chapelle founded and runs her adivsory and training practice in risk management, serving all sizes of financial organisations and international institutions, including central banks and UN agencies. She is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in internal audit, credit risk and investment risk. She has been active in operational risk management since 2000 and was formerly head of operational risk management at ING Group and Lloyds Banking Group.