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From risk environment to risk culture this course covers in breadth and depth the most topical elements of operational risk management and its challenges for the financial services industry.

Taught by a world-leading expert in the field, this course is a must-have for all operational risk practitioners wishing to benchmark their strategies and discuss best practice approaches.

The interactive presentations will feature in-depth, technical content compressed into 60-minute sessions and spread out over three days to keep the content at the most engaging level and to facilitate communication between participants and the course leader, Ariane Chapelle.

What will you learn?

Best practices in operational risk management for financial companies
Building a framework for risk culture change
How to differentiate and address human errors
How to use root cause analysis most effectively
Influencing behaviours for better control
Identification of emerging risks
Key elements of third party vendor risk management
Must know about cyber security and threats
Risk networks rather than risk registers

Who should attend

Job titles may include but are not limited to:

Heads of operational risk
Enterprise risk managers
Operational risk managers
Operations managers
Internal auditors
Compliance officers
Consultants
Regulators

Online training

Our live, virtual training courses have been designed to engage and inspire you. Much more than a webinar, our approach includes:

Technical content compressed into 60-minute interactive sessions and spread out over two, three or four days
Facilitated collaboration including Q&A, interactive polling and group workshops
Live interaction with subject matter experts – get your questions answered in real time
Receive comprehensive course materials and supporting content from Risk.net to reinforce your learning
Stay connected with other learners and extend your network by joining our dedicated LinkedIn group for course participants

Meet our Course Tutor

Dr, Ariane Chapelle, is Honorary Reader at University College London and is an internationally recognised trainer and consultant in Risk. She teaches at UCL 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk..

In 2019, the firm received the Risk.net Award for ‘Outstanding Achievement in the Year in Operational Risk’. She published at Wiley Finance Series the textbook Operational Risk Management: Best Practices in the Financial Services Industry, in December 2018 that rapidly became the No.1 best seller in its field and is now translated in French by Pearson France. In 2020, the book got elected “Book of the Year” by risk.net.

Dr. Chapelle founded and runs her adivsory and training practice in risk management, serving all sizes of financial organisations and international institutions, including central banks and UN agencies. She is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in internal audit, credit risk and investment risk. She has been active in operational risk management since 2000 and was formerly head of operational risk management at ING Group and Lloyds Banking Group.

Ariane Chapelle

Director

Chapelle Consulting

Implementing ORM: the invisible framework

Risk identification tools and emerging risks

VIEW COURSE AGENDA

Advanced Operational Risk Management