Advanced Operational Risk Management
This course is a must-have for all operational risk practitioners wishing to benchmark their strategies and discuss best practice approaches.

Advanced Operational Risk Management
March 8-10, 2021| Live Virtual | Time zone: EMEA / APAC
This online course covers in breadth and depth the most topical elements of operational risk management and its challenges for financial services.
Taught by a world-leading expert in the field, this course is a must-have for all operational risk practitioners wishing to benchmark their strategies and discuss best practice approaches. Delivered through engaging 60-minute sessions the course will provide attendees with an opportunity to receive guidance on their specific learning objectives and operational risk challenges.
New topics added to the course agenda in 2021 include:
- Emerging risks identification
- Recent developments in risk management post Covid-19
- Reputation risk
- Positive risk management

What will you learn?
- Best practices in operational risk management for financial companies including the impacts of Covid-19
- Identification of emerging and interrelated risks
- Building a framework for risk culture change
- How to differentiate and address human errors
- How to use root cause analysis most effectively
- Risk networks rather than risk registers

Who should attend
Job titles may include but are not limited to:
- Heads of operational risk
- Enterprise risk managers
- Operational risk managers
- Operations managers
- Internal auditors
- Compliance officers
- Consultants
- Regulators
Pricing Options
We offer flexible pricing options for this course:
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Early bird rates - save up to $500
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Group booking rate - save over $1500
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Subscribe to receive Risk Training updates and avoid missing out on additional savings
Sessions Include
- What Covid-19 changed in risk management
- Emerging and interrelated risks
- Appetite, KRIs and monitoring
- Efficient RCSA workshops
- Human error and control design
- Risk reporting and conduct reporting
- AI and machine learning to operational risk: zoom on reputation
- Resilience and positive risk management
- Wrap up

Live Virtual training courses
Our live virtual training courses have been designed to engage and inspire you. Much more than a webinar, our approach includes:
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Technical content compressed into 60-minute interactive sessions and spread out over two, three or four days
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Facilitated collaboration including Q&A, interactive polling and group workshops
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Live interaction with subject matter experts – get your questions answered in real time
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Receive comprehensive course materials and supporting content from Risk.net to reinforce your learning
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Stay connected with other learners and extend your network by joining our dedicated LinkedIn group for course participants
Meet our Course Tutor

Dr, Ariane Chapelle, is Honorary Reader at University College London and is an internationally recognised trainer and consultant in Risk. She teaches at UCL 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk..
In 2019, the firm received the Risk.net Award for ‘Outstanding Achievement in the Year in Operational Risk’. She published at Wiley Finance Series the textbook Operational Risk Management: Best Practices in the Financial Services Industry, in December 2018 that rapidly became the No.1 best seller in its field and is now translated in French by Pearson France. In 2020, the book got elected “Book of the Year” by risk.net.
Dr. Chapelle founded and runs her adivsory and training practice in risk management, serving all sizes of financial organisations and international institutions, including central banks and UN agencies. She is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in internal audit, credit risk and investment risk. She has been active in operational risk management since 2000 and was formerly head of operational risk management at ING Group and Lloyds Banking Group.
Ariane Chapelle
Director
Chapelle Consulting
Appetite, KRIs and monitoring
What Covid-19 changed in risk management
Hear from our past attendees!
Excellent course – will recommend to colleagues’
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ICBC
Well delivered course, lovely speaking style and full of interesting and useful anecdotes’
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PwC
Ariane is a superb speaker. Lots of practical experience that helps in improving operational risk
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ABN AMRO
'The professor lead a very interesting class, making even the driest topics interesting. It was also useful to have group discussions and keep the entire class engaged.'
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Risk Analyst, International Monetary Fund
'Ariane is very knowledgeable and has real world experience in the subject matter.'
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Department Leader, Edward Jones
'The instructor, Ariane Chapelle, was awesome. Classroom discussions were tremendous help.'
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Operation Risk Analyst, Federal Home Loan Bank of Topeca