From risk environment to risk culture, this Risk Training course, covers in breadth and depth the most topical elements of operational risk management and its challenges for the financial services industry. Taught by a world leading expert in the field and highly regarded guest speakers, the course is a must-have for all the operational risk practitioners wishing to benchmark their strategies and discuss best practices. It is also a fantastic opportunity for newcomers to gain a comprehensive overview of what modern operational risk managers need to know.

Delegates will leave the course equipped with a new network of practitioners, a wealth of content, additional references and readings, and an open line for further questions with the trainer, Ariane Chapelle.

Who Should Attend

This course is primarily aimed at those working within the operational risk function in the banking industry however, Risk Training welcomes anyone who would benefit from this training. Specific job titles may include but are not limited to:

Heads of Operational Risk
Enterprise Risk Managers
Operational Risk Managers
Operations Managers
Internal Auditors
Compliance officers
Consultants
Regulators

Course Highlights

After the course participants will have gained knowledge of:

All Best practices in operational risk management for financial companies
Building a framework for risk culture change
How to differentiate and address human errors
How to use root cause analysis most effectively
Influencing behaviours for better control

Tutor Biography

Ariane Chapelle is a professional with over 20 years' experience in teaching and training both academic and executive audiences. She has been running her own training and advisory company in Operational Risk Management since 2006. Her clients include top tier financial services companies on both sides of the Atlantic, such as SWIFT, Aviva, Credit Suisse, JP Morgan Chase, CMECE and Santander.

Ariane Chapelle is Honorary Reader at the University College London in Operational Risk and Fellow of the Institute of Operational Risk where she has chaired the Sound Practice Guidance Committee between 2013 and 2016. Her firm, Chapelle Consulting is selected on the skilled person panel of the FCA and PRA for operational risk since 2017. Dr. Chapelle is a member of the editorial Board of the Journal of Operational Risk.