Advanced Operational Risk Management - New for 2021

This course is a must-have for all operational risk practitioners wishing to benchmark their strategies and discuss best practice approaches.

This online course covers in breadth and depth the most topical elements of operational risk management and its challenges for financial services.

Taught by a world-leading expert in the field, this course is a must-have for all operational risk practitioners wishing to benchmark their strategies and discuss best practice approaches. Delivered through engaging 60-minute sessions the course will provide attendees with an opportunity to receive guidance on their specific learning objectives and operational risk challenges. 

New topics added to the course agenda in 2021 include:

  • Emerging risks identification
  • Recent developments in risk management post Covid-19
  • Reputation risk
  • Positive risk management
What will you learn?
  • Best practices in operational risk management for financial companies including the impacts of Covid-19
  • Identification of emerging and interrelated risks
  • Building a framework for risk culture change
  • How to differentiate and address human errors
  • How to use root cause analysis most effectively
  • Risk networks rather than risk registers
Who should attend

Job titles may include but are not limited to:

  • Heads of operational risk 
  • Enterprise risk managers
  • Operational risk managers
  • Operations managers
  • Internal auditors
  • Compliance officers
  • Consultants
  • Regulators
Pricing Options

We offer flexible pricing options for this course:

  • Early bird rates - save up to $500

  • Group booking rate - save over $1500

  • Subscribe to receive Risk Training updates and avoid missing out on additional savings 

Sessions Include
  • What Covid-19 changed in risk management
  • Emerging and interrelated risks
  • Appetite, KRIs and monitoring
  • Efficient RCSA workshops
  • Human error and control design
  • Risk reporting and conduct reporting
  • AI and machine learning to operational risk: zoom on reputation
  • Resilience and positive risk management  
  • Wrap up


Live Virtual training courses


Our live virtual training courses have been designed to engage and inspire you. Much more than a webinar, our approach includes:

  • Technical content compressed into 60-minute interactive sessions and spread out over two, three or four days

  • Facilitated collaboration including Q&A, interactive polling and group workshops

  • Live interaction with subject matter experts – get your questions answered in real time

  • Receive comprehensive course materials and supporting content from to reinforce your learning

  • Stay connected with other learners and extend your network by joining our dedicated LinkedIn group for course participants

Meet our Course Tutor

Dr, Ariane Chapelle, is Honorary Reader at University College London and is an internationally recognised trainer and consultant in Risk. She teaches at UCL 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk..

In 2019, the firm received the Award for ‘Outstanding Achievement in the Year in Operational Risk’. She published at Wiley Finance Series the textbook Operational Risk Management: Best Practices in the Financial Services Industry, in December 2018 that rapidly became the No.1 best seller in its field and is now translated in French by Pearson France. In 2020, the book got elected “Book of the Year” by

Dr. Chapelle founded and runs her adivsory and training practice in risk management, serving all sizes of financial organisations and international institutions, including central banks and UN agencies. She is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in internal audit, credit risk and investment risk. She has been active in operational risk management since 2000 and was formerly head of operational risk management at ING Group and Lloyds Banking Group.

Ariane Chapelle


Chapelle Consulting

Appetite, KRIs and monitoring
What Covid-19 changed in risk management


28 June 2021
2021-06-28 08:30:00 +0100
Not the course for you?

Risk Training offers a great selection of courses providing practical guidance on the latest trends, challenges and regulatory changes that span risk management, regulation and derivatives.

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Risk Training’s self-paced E-Learning platform offers Essentials of Operational Risk programme, plus more topics to come soon.